WestCon Consulting ideates innovates delivers.
Perfection. Uncompromised.
With the myriad of options in the market today, it has become a sea of carriers, vendors and platforms, intertwining to create a product that potentially creates more of a headache than a solution. This often leaves the customer at a loss with a ‘cookie-cut’ system, functionality that is not required and a solution that does not work as seamlessly as promised.
The world of telephony has changed. Unified Communications and cloud computing have changed the variables that make up your telephony solution. Mapping, orchestrating, installing and configuring your Unified Communications solution should never be considered as ‘a simple job done’.
We focus on you
Specialised
We speacialise beyond the UCaaS core but have a clear focus on delivering solutions that speak to your real needs.
Revenue enablers
We are UCaaS revenue enablers with a highly optimised customer hardware and software offering.
Creating value
We have a strong focus on UCaaS platform value creation through several areas.
Quality has no substitute
When you choose WestCon Consulting, you choose:
- Extensive UCaaS product design and launch knowledge.
- Engineering with a product-centric focus.
- Reduced deployment cost.
- Reduced time to market.
- Specialised beyond the UCaaS core
Out of clutter. find simplicity
Our methodology is based on a modular approach which provides you with what you need, rather than a ‘one size fits all’ philosophy.
Based on an eight step plan, we analyse and ascertain which modules will benefit your business to drive a solution that is according to your standards and requirements.
Your business at the core
Examples of modules that we offer include:
- UCaaS platform audit
- Solution architecture
- Product creation
- Self provisioning
- UCaaS Reporting
- Front-end development
- Custom development
- Service Delivery training
What's happening
Why Carriers fail at UCaaS
This article is a first in a series that aims at providing more insight on why it is so hard to be successful in the Unified Communications business.
UCaaS in the age of DX
Get a better understanding of the state of UCaaS in the age of buzzwords like ‘Digital’, ‘DX’, ‘Cloud’, ‘Zero-touch provisioning’ and ‘SDN’.